New Horizon in B2C E-Commerce Services
1. Introduction Trading of goods (Commerce) has been a major drive for human endurance and growth since ages. And people come across for exchange of goods and services through out the world by conventional business channels like market place ( a physical place where selling and purchasing of goods takes place through marketing channels) . With the introduction of Internet and computers, world has seen a drastic change especially in field of business and commerce. People are embracing digital technology to communicate and commerce on a global scale. The way of choosing and buying products and services for customers are also changing now days and the past decade has seen the emergence of new kind of commerce which is E-Commerce. Conventional trading of goods and services are continuously becoming unpopular among customers and companies. More and more companies are fostering internet and e-commerce technologies into their business processes. Services are considered as integral p...